CrestaInternal Reinvention Services
Until Present
Dilan Shah leads Internal Reinvention Services at Cresta, building internal AI tools including DeploymentOS. He previously worked on customer-facing AI agent deployments and co-founded YUR, an AI fitness coaching platform.
Dilan Shah leads Internal Reinvention Services at Cresta, building internal AI tools including DeploymentOS. He previously worked on customer-facing AI agent deployments and co-founded YUR, an AI fitness coaching platform.
Until Present
May 2018 — Dec 2018
Lessons from building internal AI systems at Cresta, covering knowledge, permissions, evaluation, and adoption.
An essay on deployment work, customer workflows, testing, and the role of forward-deployed teams.