Cresta builds AI agents for customer conversations, helping enterprises automate, augment, and analyze service while keeping human-centered control in the loop.
Products & media
Put Your Customer Experience in Beast Mode
An omnichannel customer-service agent that personalizes conversations, completes actions in connected systems, and supports continuous testing, monitoring, and optimization.
A no-code orchestration product for designing, automating, testing, and scaling AI workflows across customer-experience systems.
A simulation product that generates realistic customer personas from conversation data to test AI agents against real-world behaviors and edge cases.
A real-time generative AI product that guides human contact-center agents with relevant knowledge, behavioral prompts, summaries, and faster response tools.
An analytics product that turns customer conversations into searchable insights, quality monitoring, coaching, automation opportunities, and performance improvements.
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Funding
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