Fergal Reid

Fergal Reid is an artificial intelligence leader focused on applying machine learning to customer-facing products. He is Head of AI at Sierra and previously served as Chief AI Officer at Intercom.

Career

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Based in: Dublin
Elsewhere

Sierra

Until Present

Head of AI

Intercom

Until Present

Chief AI Officer

Intercom

Sr. Director of Machine Learning
Mar 2023 — Oct 2023
Director of Machine Learning
Apr 2021 — Feb 2023
Principal Machine Learning Engineer
Oct 2018 — Apr 2021
Machine Learning Strategist
May 2017 — Oct 2018
Dublin, Leinster, Ireland

Swrve (a MessageGears company)

Apr 2016 — Jul 2016

Machine Learning Architect (Contract)

Optimizely

Product Manager
Dec 2014 — Mar 2016
Senior Machine Learning Engineer
Jul 2014 — Dec 2014

Griffith College Dublin

Jan 2014 — Mar 2014

Lecturer (Artificial Intelligence for Games; Part-time)

Dell Technologies

Apr 2006 — Apr 2007

Software Contractor (via Edgespace)

Securify

Aug 2004 — Mar 2006

Software Contractor (via Edgespace)

University College Dublin

PhD

Trinity College Dublin, The University of Dublin

Bachelor's studies in software

The Open University

Bachelor's studies in mathematics

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Fergal Reid

Sierra

Intercom

Intercom

Sr. Director of Machine Learning

Director of Machine Learning

Principal Machine Learning Engineer

Machine Learning Strategist

Swrve (a MessageGears company)

Optimizely

Product Manager

Senior Machine Learning Engineer

Griffith College Dublin

Dell Technologies

Securify

University College Dublin

Trinity College Dublin, The University of Dublin

The Open University

Curated Lists

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