Intercom is a customer service software company based in San Francisco. Its platform combines Fin, an AI customer service agent, with a helpdesk for support teams.
Products & media
Customer service software unifies an omnichannel inbox, tickets, support knowledge, and human-agent workflows with integrated AI assistance.
Proactive customer messaging delivers targeted onboarding, education, and notifications within the customer experience.
A customer service AI agent answers questions and completes support tasks using company knowledge and connected business systems.
An AI assistant gives support representatives contextual answers and guidance while they handle customer conversations.
Team
Previous Affiliates
2 people
Jobs
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Funding
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Leads
Participating Firms
Angels