OUR MISSION

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

WHAT YOU’LL DO

As a Thyme Care Clinical Social Worker, you'll be a vital resource for our members and their care network, offering comprehensive psychosocial and emotional support during their cancer journey via phone, email, text, and telemedicine. Primary responsibilities include:

• Assessment and Counseling: Conduct comprehensive psychosocial assessments to identify patients' and families' needs to address emotional concerns such as anxiety, depression, grief, adjustment, and coping mechanisms related to cancer diagnosis and treatment. Assess for and address financial toxicity, distress, changes in relationships/roles, custody planning, caregiver demands, advance care planning, and spiritual/existential distress. Assess, diagnose, and provide therapeutic interventions to address behavioral health needs.

• Crisis intervention: Providing immediate support and intervention in behavioral health crises and sudden changes in prognosis or end-of-life decisions.

• Resource linkage: Identifying and connecting patients and families with relevant community resources when there are complex social or behavioral health needs.

• Care coordination: Collaborating with the healthcare team, including oncologists, behavioral health providers, nurses, and other specialists, to ensure patients receive coordinated care and address any social or emotional barriers impacting treatment adherence.

• Advocacy: Advocating for patients' needs with insurance companies, healthcare providers, and other relevant agencies to access necessary treatment and support services.

• Education and support group facilitation: Leading support groups for cancer patients and their families, providing education on cancer-related topics, and facilitating peer-to-peer support.

As a growing company with an evolving care model, responsibilities may shift & additional responsibilities may be required.

This role reports to our Director of Social Work and can be remote or hybrid based in our Nashville or New York City offices. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.

WHAT YOU’VE DONE

• Qualifications: Master's degree in Social Work from a school or program accredited by the Council on Social Work Education (CSWE). A valid, active, and unrestricted independent clinical social work license in the candidate’s current state of practice (i.e., LISW, LCSW).

• Certifications: OSW-C or APHSW-C preferred.

WHAT LEADS TO SUCCESS

• People-first. Thyme Care’s mission and members matter to you deeply.

• Experience: Minimum three to five years of experience is preferred, working as a social worker in a health care setting; oncology, palliative care, serious illness care and/or hospice experience is desired. An unrestricted license and a willingness to obtain additional state licenses as needed. ​It would be exceptional if you have worked at a startup or tech-forward company.

• Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs.

• Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation.

• Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.

• Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments.

• A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in using and learning new technology is vital.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $92,000. The salary range could be lower or higher than this if the role is hired at another level.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.