Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

Role Overview

IFO (Inter-State Field Officer) is a hardcore field operations role responsible for interstate movement, inventory handling, business operations support, and transportation of recording data/devices across cities.This role involves continuous road travel, coordination with city teams, inventory verification, and ensuring safe movement of company assets and recording data.

Ideal for highly responsible, street-smart candidates who are comfortable with frequent travel and operational execution.

Key Responsibilities

• Travel across cities/states by road for operational requirements
• Collect and safely transport recording data (SD cards) from city teams
• Transport company devices/inventory between locations when required
• Perform inventory verification and device checks at city locations
• Ensure safety and accountability of company assets during travel
• Coordinate with Data Captains and city teams for smooth operations
• Verify operational readiness and reporting from field teams
• Resolve on-ground operational issues during travel
• Support business recording operations when required
• Maintain proper handover/takeover process for inventory and data

Travel Requirements

• Extensive interstate road travel is mandatory
• Travel may happen on alternate days regularly
• Continuous travel for multiple days may be required based on business needs
• All travel will be company-sponsored
• Candidate must be comfortable with long-distance road travel and flexible schedules
• If no travel is assigned, candidate must report to office and remain on standby for upcoming deployments

Who Should Apply

• Candidates comfortable with continuous travel
• Highly responsible individuals who can safely handle company inventory
• Street-smart and disciplined operators
• Startup-minded candidates who can work independently

Mandatory Requirements

• Android smartphone
• Comfortable with extensive interstate travel
• Ready for long working hours and field-heavy operations
• Good communication and coordination skills

Work Style

• Hardcore field operations role
• High ownership and accountability
• Fast-moving startup environment
• Flexible schedules based on operational requirements

 

Our Values 

• Empathy, Trust & Candor
  We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

• Bias for Action
  We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

• Always Be Learning
  We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

• Act Like an Owner
  We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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