Clerk- Patient Financial Services - Corporate 42nd Street  Full-Time-Days

Responsible for daily report distribution, mail room responsibilities, maintenance / oversight of department office equipment, as assigned and depending upon department needs.

 

• High school or GED

 

Level of Physical Activity Required:  Light   Moderate    Heavy

Describe Work Environment

General Office Environment

Prolonged standing, lifting, bending, filing and typing

 

Competencies 

Customer Service Orientation: Understands and meets the needs of external and internal customers. Puts the customer at the center of services, systems and processes. 

Interpersonal Understanding: Understands the needs and feelings of others and uses this understanding to respond appropriately. Puts aside personal issues and responds professionally. 

Adaptability: Adapts easily and is agile to changing needs, conditions, and work responsibilities; changes methodology or tactics, when necessary, to achieve a goal, objective or task; responds appropriately to fluctuating work demand and priorities. 

Level of Productivity: Works effectively and efficiently, able to work on several things at once while maintaining expected productivity outcomes. Meets established productivity goals without sacrificing quality. 

Impact and Influence:  Influences others positively through actions and words resulting in improved work environment, services, processes and/or systems. 

Planning & Organization:  Understands performance goals and expectations, establishes priorities and works accordingly, demonstrates good follow-through, adheres to deadlines and keeps supervisor updated regarding work status and potential issues. 

Creativity: Offers innovative ideas and solutions to optimize impact and efficiency. 

Empathy: Recognizes and embraces the thoughts and feelings of others; takes a sincere interest in the concerns of patients and colleagues; preserves the dignity of others while providing comfort. 

Collaboration:  United by a shared purpose; engages team members, fosters teamwork, and creates an environment of trust and inclusiveness. 

Communication & Listening: Excels with written and verbal communication .Keeps relevant people accurately informed and update to date of both positive and potentially negative information.  

Passionate: Demonstrates a deep-rooted commitment to job responsibilities and goals; is genuinely dedicated to the work and the team; demands excellence of self; is energetic and enthusiastic in achieving organizational goals and objectives. 

Resilience: Standard of work remains consistent even under pressure; demonstrates persistence, motivation and optimism when faced with challenges. 

Organizational Understanding:  Is knowledgeable about regulations and policies affecting the organization and his or her specific job role. Understands how his/her job is connected to the larger mission and goals of the organization

Collective bargaining unit: SEIU 1199-MSBI

 

Compensation Statement

 

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.61 - $26.47 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Beth Israel and MS Downtown, AVS - Patient Accounting Support Services - BI, Mount Sinai Beth Israel

1. Mail room responsibilities, including carrying, sorting and delivery; if applicable.

2. Phone reception, message taking and greeting of clients, as appropriate.

3. Maintains office equipment including fax and copy machines, as required.

4. Other assigned responsibilities dependent upon department.