Company Description

Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white-label solution by banks and other B2B partners. The company’s offerings are rounded off by attractive interest rates, loans, and private equity. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. Over one million clients have already entrusted more than €50 billion to the platform.

Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.

Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

Job Description

• You mentor and empower a team of AFC experts, fostering continuous professional growth, identifying coaching opportunities, and transferring your deep industry knowledge
• You act as the primary escalation point for reviewing and triaging complex, high-risk transaction-based alerts and case investigations before routing them to the 2nd Line 
• You ensure operational excellence by taking full ownership of the QA framework, ensuring strict adherence to investigation standards and SLAs in a high-volume environment
• You serve as the strategic liaison between 1st Line, 2nd Line, Product, Data, and Engineering teams to ensure compliance and to optimize workflows, tooling, and process automation
• You continuously identify emerging money laundering, terrorist financing, and financial crime trends to proactively refine operational controls and investigation procedures

Qualifications

• You have several years of experience in an Anti-Money-Laundering/Anti-Financial Crime related operational role within fintech, payments, banking, or a comparable environment
• You bring a deep understanding of money laundering and terrorist financing typologies, as well as other suspicious activities, and the operational controls required to effectively mitigate these risks
• You have prior experience in people leadership and managing AFC Operations experts in a high-volume environment
• You have proven ability to lead operational teams against clear SLAs, quality standards, and client outcome metrics while maintaining strong judgment under pressure
• You are experienced in improving operational processes, documentation, QA frameworks, tooling, and automation in partnership with Product, Data, and Engineering
• You have a strong sense of ownership and the ability to act as a credible escalation point for complex, ambiguous, or high-severity cases
• You have excellent stakeholder management skills and the ability to align Operations, Product, Engineering, Data, Compliance, and client-facing teams around priorities and improvements
• You have excellent communication skills in English and German to lead the team effectively

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities 
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget 
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support is provided if required 
• Opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 50% for the ‘Deutschland Jobticket’
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
• Enjoy flexible and discounted sports activities with Urban Sports Club