CrestaInternal Reinvention Services
Until Present
Dilan Shah leads Internal Reinvention Services at Cresta, building internal AI tools including DeploymentOS. He previously worked on customer-facing AI agent deployments and co-founded YUR, an AI fitness coaching platform.
Dilan Shah leads Internal Reinvention Services at Cresta, building internal AI tools including DeploymentOS. He previously worked on customer-facing AI agent deployments and co-founded YUR, an AI fitness coaching platform.
Until Present
May 2018 — Dec 2018
Selected for the inaugural a16z Ops Engineering Fellowship, announced October 22, 2026.
Lessons from building internal AI systems at Cresta, covering knowledge, permissions, evaluation, and adoption.
An essay on deployment work, customer workflows, testing, and the role of forward-deployed teams.