ujet.cx UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack. Enterprises run customer service across 4 to 10 disconnected tools and agents pay for it by swiveling between them all day. We unify the interaction, the data, and the intelligence in one place, so fast, personalized service is the default. Our philosophy is simple: AI for the grind, humans for the gold. AI-Powered Contact Center. One agent workspace unifying voice, video, chat, SMS, email, and social. Smart routing based on customer data, agent skills, and interaction history. Mobile-native support: in-app voice and video, screen sharing, media exchange, biometric authentication. CRM-first by design. Native connectors to Salesforce, Zendesk, Microsoft Dynamics, and custom CRMs, with real-time sync. Interactions write to your system of record and we store no customer PII on our platform. A unified agent desktop with full context, suggested responses, and click-to-execute workflows. Real-time supervisor tools: live monitoring, whisper coaching, barge-in, and AI quality management. Spiral by UJET, conversational analytics built in. Spiral analyzes 100% of your calls, chats