Justin Robbins founded Metric Sherpa to research customer interactions and improve customer experience and service operations. Previously held research and community leadership roles at ICMI and HDI and led corporate communications and evangelism at UJET, following operations work at Network Solutions and Hershey Entertainment & Resorts.
Justin Robbins founded Metric Sherpa to research customer interactions and improve customer experience and service operations. Previously held research and community leadership roles at ICMI and HDI and led corporate communications and evangelism at UJET, following operations work at Network Solutions and Hershey Entertainment & Resorts.
Career
MSFounder and Principal Analyst at Metric Sherpa until Present