Jordan Burgess co-founded Humanloop and served as its Chief Product Officer before the team joined Anthropic in 2025. Previously researched machine learning at Amazon and worked on question-answering systems at Bloomsbury AI and recommendations at Lumi.

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Jordan Burgess co-founded Humanloop and served as its Chief Product Officer before the team joined Anthropic in 2025. Previously researched machine learning at Amazon and worked on question-answering systems at Bloomsbury AI and recommendations at Lumi.

Career

Jordan Burgess studied at University of Cambridge (Master of Philosophy in Machine Learning and Master of Engineering, Manufacturing Engineering Tripos) and Massachusetts Institute of Technology (Engineering studies).

Co-founder and Chief Product Officer at Humanloop from 2020 to 2025-08Co-founded Humanloop, an AI platform focused on prompt management, model evaluation, and observability. Led product development and helped build the company before its founding team joined Anthropic.
humanloop.com

Designing human-in-the-loop AI

Jordan Burgess explains how feedback, active learning and human fallback can make imperfect machine-learning systems useful, drawing on his work with Alexa training pipelines.

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