Jeanne Bliss advises leaders on customer experience and customer-driven growth through Customer Bliss. Previously led customer experience at Lands’ End, Mazda, Coldwell Banker and Allstate, then served as Microsoft’s General Manager of Worldwide Customer and Partner Loyalty. Co-founded the Customer Experience Professionals Association.
Jeanne Bliss advises leaders on customer experience and customer-driven growth through Customer Bliss. Previously led customer experience at Lands’ End, Mazda, Coldwell Banker and Allstate, then served as Microsoft’s General Manager of Worldwide Customer and Partner Loyalty. Co-founded the Customer Experience Professionals Association.
Career
CBLeadership and customer-experience advisor at Customer Bliss until Present