Chad Horenfeldt leads customer success at Avoca and wrote The Strategic Customer Success Manager. Previously led customer success teams at Siena AI, Meta (Kustomer), Updater, Bluecore, Influitive and Oracle (Eloqua).

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Chad Horenfeldt leads customer success at Avoca and wrote The Strategic Customer Success Manager. Previously led customer success teams at Siena AI, Meta (Kustomer), Updater, Bluecore, Influitive and Oracle (Eloqua).

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Head of Customer Success at Avoca until Present
strategiccustomersuccess.com

CSMs: Want to be strategic? Start by respecting support

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