HarveyVP Customer Success
Sep 2025 — Present
Tom Ronen leads customer success globally at Harvey, which he joined in September 2025. He was one of monday.com's first 25 employees, where over nine years he built customer success from scratch and scaled it as the company grew from $3M to over $1B in ARR, finishing as VP Customer Success & Renewals. He is a Sequoia Capital Builder and served as a naval officer in the Israel Defense Forces.
Tom Ronen leads customer success globally at Harvey, which he joined in September 2025. He was one of monday.com's first 25 employees, where over nine years he built customer success from scratch and scaled it as the company grew from $3M to over $1B in ARR, finishing as VP Customer Success & Renewals. He is a Sequoia Capital Builder and served as a naval officer in the Israel Defense Forces.
Sep 2025 — Present
Jun 2016 — Sep 2025
Joined as Manager, Customer Experience; Head of Customer Success 2017–2022; VP Customer Success & Renewals 2022–2025.
Until 2014
Commanded a combat patrol ship unit and managed unmanned-vessel projects at Israeli Navy headquarters.