Rich Liu

Rich Liu advises Perplexity and has led revenue and travel businesses at Navan. A biomedical engineer by training, he builds sales organizations using customer needs, operating data and close collaboration with company boards.

Career

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Based in: San Francisco

Perplexity

Jan 2026 — Present

Strategic Advisor

Navan

CEO of Navan Travel, Advisor
Jan 2024 — Jan 2026
San Francisco, California, United States
Chief Revenue Officer (CRO)
Jan 2018 — Jan 2021
San Francisco, California, United States

Lattice

Jan 2021 — Jan 2023

Advisor

MuleSoft

Jan 2015 — Jan 2018

Vice President, Global Corporate Sales

Fisher Investments

Jan 2002 — Jan 2010

Direct Sales Management - Head of US Central Region (Field Sales and Operations)

Berkeley Lab

Jan 2001 — Jan 2002

Research Engineer, Environmental Energy Technologies

Sanofi

Jan 2000 — Jan 2001

Biomaterials Engineering

Yale University

Bachelor's studies in engineering

Columbia University

Singapore American School

International School of Beijing

Products & media

winningbydesign.com

Building trust between operators and company boards

In this written interview, Rich explains how leading indicators, honest debate and regular conversations help boards and operating teams make growth decisions. He uses examples from Navan, MuleSoft and Everlaw to discuss scaling, the pandemic and AI investment.

navan.com

Treating business travel as a growth investment

In Navan’s written Q&A, Rich discusses aligning teams around customer value and using travel data to prioritize investment. He also describes how new distribution technology and AI change the travel experience.

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Rich Liu

Perplexity

Navan

CEO of Navan Travel, Advisor

Chief Revenue Officer (CRO)

Lattice

MuleSoft

Meta

Fisher Investments

Berkeley Lab

Sanofi

Yale University

Columbia University

Singapore American School

International School of Beijing

Products & media

Building trust between operators and company boards

Treating business travel as a growth investment

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