Crazy EggCo-founder and CEO
Sep 2025 — Present
Co-founded Crazy Egg in 2005; took the CEO role in September 2025.
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Hiten Shah is the CEO and co-founder of Crazy Egg and co-created Typeahead, an on-device autocomplete app for Mac. He previously co-founded KISSmetrics and Nira; Dropbox acquired Nira in 2024.
Hiten Shah is the CEO and co-founder of Crazy Egg and co-created Typeahead, an on-device autocomplete app for Mac. He previously co-founded KISSmetrics and Nira; Dropbox acquired Nira in 2024.
Career
KISSmetricsCo-founder
2008 — Present
Co-founded the person-level product and marketing analytics company.
DropboxProduct and Growth, AI Products
2024 — Aug 2025
Joined Dropbox following its acquisition of Nira and worked on product and growth for AI products.
NiraCo-founder and CEO
Until 2024
Cloud document security company acquired by Dropbox in 2024.
Cosigns Received
Featured Media
hitenism.com
Create products that people love by validating your idea first
github.com
PageKit: turn product evidence into useful web pages
A reusable workflow for turning audience research and product facts into a page, with worked examples and a review of the claims each section makes.
youtube.com
Product-market fit as an ongoing practice
Shah explains how customer research, small product steps and continued iteration help teams find and sustain product-market fit.
