Wollongong City Council Wollongong is Australia's ninth largest city, with a population of over 200,000. Located 80 kilometres south of Sydney, Wollongong covers 714 square kilometres and occupies a narrow coastal strip bordered by the Royal National Park to the north, Lake Illawarra to the south, the Tasman Sea to the east and the Illawarra escarpment to the west. Our Strategic Direction and Priorities Council has a range of priorities that it must consider in its planning and allocation of resources. How we manage and address these will be guided by the Community Strategic Plan. Governance We have built an ethical and robust governance framework. Our current focus is on our policies, procedures and practices relating to tendering, contracting and the purchase of goods and services. Customer Service Council’s e-business strategy will increase online access to our services and identify potential efficiency gains for our customers and staff. Value for Money We are committed to the provision of cost effective services that provide the community with good value for money. This requires active financial management now and into the future. We are reviewing our services to understand and improve how we must