Decimal helps support teams investigate customer issues, answer with evidence, and work with engineering to deliver fixes using context from code, logs, and connected systems.
Products & media
AI support platform that investigates customer issues across code, logs, data, and connected tools, then delivers cited findings and responses.
Self-updating article library built from ticket resolutions, connected documentation, files, and code changes to ground Decimal’s agent responses.
Free-form AI workspace for exploring code, knowledge, and support history interactively without attaching the investigation to a ticket.
Workspace for syncing, filtering, and managing tickets while deploying Decimal’s agent to investigate issues and prepare customer-facing responses.
Embeddable AI support chat that gives website visitors grounded answers from the knowledge base and escalates unresolved conversations into tickets.
Team
Founders
1 person
Jobs
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Funding
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Leads
Participating Firms
Angels
$4M
