Zendesk combines AI agents, human support tools, and service operations to help businesses resolve customer and employee issues across channels in one connected system.
Products & media
A customer service platform that brings inquiries from multiple channels together for teams to manage and resolve.
Autonomous service agents that answer inquiries and resolve customer issues across the channels a business supports.
Automated quality evaluation that scores human and AI service interactions to identify opportunities for improvement.
An internal service platform that helps employees get support and organizations manage requests at scale.
A contact center product that connects voice and other service channels with AI-assisted customer resolution.
An AI assistant that supports service teams during their work and helps them reach resolutions.
Team
Previous Affiliates
2 people
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Funding
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