Jeannie Finks is a customer success leader focused on AI/ML and SaaS, with experience spanning customer success, digital strategy, implementation, support systems, and operations. She has also contributed to the Drupal community through support, mentoring, and event organization.
Jeannie Finks is a customer success leader focused on AI/ML and SaaS, with experience spanning customer success, digital strategy, implementation, support systems, and operations. She has also contributed to the Drupal community through support, mentoring, and event organization.
Career
Head of Customer Success at Neural Magic until PresentLed customer success for Neural Magic’s AI model optimization and inference software. Supported customer adoption of DeepSparse, SparseML, and related machine-learning infrastructure. Authored and contributed to product-release and technical content.