Ali Rayl writes about building Slack after serving as its senior vice president of product and leading its customer experience organization. Her work connects customer support, product feedback and the systems needed to scale service teams.
Ali Rayl writes about building Slack after serving as its senior vice president of product and leading its customer experience organization. Her work connects customer support, product feedback and the systems needed to scale service teams.
Career
Senior Vice President, Product at Slack from 2022-10 to 2024-02PDirector of QA at POTI from 2011-03 to 2011-12
ICQA Manager at IP Commerce from 2006-05 to 2008-03
NProfessional Services Consultant at Newmerix from 2003-10 to 2006-04
RCQA Manager at Real Connected from 2002 to 2003
FSSoftware Engineer at Freshwater Software from 1998-05 to 2002-09