Brent Krempges leads customer success at Gainsight as chief customer officer, connecting presales consulting with the work of helping customers succeed after purchase. He focuses on customer retention, measurable business outcomes, and practical uses of AI across the customer journey.
Brent Krempges leads customer success at Gainsight as chief customer officer, connecting presales consulting with the work of helping customers succeed after purchase. He focuses on customer retention, measurable business outcomes, and practical uses of AI across the customer journey.