Company name
2022Founder
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Nora Jones
Nora Jones leads product development at PagerDuty, bringing incident analysis and human-factors thinking into how teams build reliable software. She founded Jeli after engineering and reliability work at Slack, Netflix and Jet, using incidents to understand organizational coordination and improve technical decisions.
- Based in
- Denver
- Elsewhere
PagerDuty
Oct 2025 — Present
Vice President of Product Development
Guide
Jan 2022 — Present
Angel Investor
PagerDuty
Feb 2025 — Oct 2025Senior Director, Head of Pricing, Product Strategy and Growth
PagerDuty
Nov 2023 — Feb 2025Senior Director of Product Management
Jeli
2019 — Nov 2023Founder and CEO
Founded the incident analysis company, which was acquired by PagerDuty in November 2023.
Slack
Feb 2019 — Aug 2019
Head of Chaos Engineering & Human Factors
Netflix
Mar 2017 — Feb 2019
Senior Software Engineer
Jet.com
Sep 2015 — Mar 2017Team Lead / Senior Software Engineer
Alarm.com
2015 — Sep 2015
Technical Account Management (Dual Role)
Alarm.com
Jun 2013 — Sep 2015Team Lead/Automation Engineer
Lund University
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Master's studies
Virginia Tech
Bachelor's studies
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