Michael Heap

Michael Heap leads platform product management at Kong, combining engineering experience with work on developer tools, documentation and onboarding. He writes about systems and leadership, contributes to open source, and authored Building GitHub Actions.

Career

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Based in: Chichester
Elsewhere

Kong

Senior Director, Product Management (Platform)
Aug 2026 — Present
Senior Director, Product Management (Runtimes)
Aug 2025 — Aug 2026
Senior Director, Developer Experience
May 2023 — Aug 2025
[Interim] Product Manager - Kubernetes
Feb 2023 — Nov 2024
Director, Developer Experience
Apr 2021 — Apr 2023

Nexmo (now Vonage)

May 2020 — Apr 2021

Director of Developer Experience

Nexmo (now Vonage)

Oct 2019 — May 2020

Senior Developer Relations Manager

digi.me

Oct 2016 — Jun 2017

Infrastructure Team Lead

DataSift

Nov 2012 — Sep 2016

Software Engineer

Max Software Ltd

Nov 2010 — Oct 2012

Lead Developer

Livelenz

Jul 2010 — Nov 2010

Developer (Part-time)

Versatilia

Jun 2007 — Sep 2009

Developer (Part-time)

Leeds Beckett University

Bachelor's studies in software

University of Leeds

Bachelor's studies in software

Products & media

michaelheap.com

I don't want the details

Michael reflects on incident reviews, explaining how leaders can move from plausible explanations to changes that prevent recurring failures—and when the cost of another process outweighs its value.

actionsbook.com

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Michael Heap

Kong

Senior Director, Product Management (Platform)

Senior Director, Product Management (Runtimes)

Senior Director, Developer Experience

[Interim] Product Manager - Kubernetes

Director, Developer Experience

Nexmo (now Vonage)

Nexmo (now Vonage)

digi.me

DataSift

Max Software Ltd

Livelenz

Versatilia

Leeds Beckett University

University of Leeds

Products & media

I don't want the details

Build your own GitHub Actions

Curated Lists

List Inclusions