Software Engineer (Managed Services)

Location: Bengaluru
Type: Full time
Posted: 9H AGO

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About the role

Runable · Full-time · In person, Bangalore

What we're building

Runable helps people build, grow, and run their businesses with AI agents. The work spans products customers use, agents that act across tools, our own GPU inference, and payment integrations with financial partners around the world.

We use our own product to build and test interactive artifacts and designs. Our agents monitor security around the clock, investigate and fix production issues, and detect abuse and enforce bans. We experiment with models and how they behave. This is already part of how we work.

We question the starting assumptions. When the existing approach to remote desktops was not good enough, we built Tilt in Rust to rethink the noVNC stack and protocol. We want people who ask what could work better, then build it and prove it.

The role

Turn outside capabilities into services a customer can actually rely on. Runable connects people and agents to domains, email, phone, advertising, and other business tools. You will own the product and operational lifecycle around those integrations, from setup and authorization to ongoing use, renewal, failure recovery, and support.

What you'll own

Build provider integrations and the customer-facing flows that make a service easy to start, understand, and manage.
Own provisioning, account connections, renewals, usage, quotas, and offboarding. Keep our state consistent with the provider when requests fail or events arrive twice.
Build durable workflows, reconciliation, and useful operational tools so humans and agents can diagnose a problem and safely complete the work.
Make service health and cost visible. Reduce failed setup, unexpected interruptions, and the amount of manual work each customer needs.
Talk to customers and providers directly. Turn recurring support problems into product improvements and decide what we should build next.
Work with payments, billing, security, and platform engineers on the boundaries between the services, with clear ownership of what a customer experiences.

What you'll bring

Services or integrations you have shipped and operated, and examples of handling the messy failures between systems.
Strong foundations in APIs, data modeling, authorization, webhooks, idempotency, and background workflows.
Comfort moving between backend code, product interfaces, provider documentation, and a customer conversation.
Care for the full lifecycle, including the renewal or cancellation path people tend to forget.
The ambition to make a small team capable of operating many useful services through good software and agents, with evidence that the automation works.

How we work

Everyone at Runable writes code and ships, including design and GTM. Use agents to extend what you can build, and verify the work yourself.
Own the outcome, from understanding the customer to shipping, operating, and measuring the result. Your job extends beyond the ticket or your title.
Everyone can talk to customers. Go directly to the people using what you build, help them, and bring what you learn back into the product.
AI agents are part of the team. Use them to research, build, review, test, and operate; your judgment owns the result. Build the automation that makes the next piece of work easier.
Trust compounds. We trust people shipping code to merge to main when checks and evidence support it, and to ask for review when judgment or risk calls for another pair of eyes. Automated checks and approvals help us move; they do not transfer responsibility.
Own the metrics and revenue impact of your work. Define the customer and business result, measure what changed after shipping, and keep improving it. Useful outcomes, sustainable revenue, and systems we can afford to run belong together.
We work six days a week, in person in Bangalore. You have autonomy over how you organize and do the work. We care about outcomes and dependable collaboration, without managing every small decision.

What matters to us

Show us what you have built, how you think, and how ambitious you are. Degrees, employer names, and years of experience can be signals; none is a substitute for the work. We value curiosity, clear communication, good judgment, and the drive to take an unfamiliar problem all the way to a useful result.

Hiring process

A 15-minute introduction with Saksham, co-founder.
A work-day trial in our Bangalore office on a real problem with the team, so both sides can see what working together is like.

Apply

Email team@runable.com with links to work you are proud of, what you personally owned, and what changed because you built it. Code, products, research, writing, experiments, and customer outcomes all count. Tell us what you want to build next. A short, specific note is more useful than a polished resume.

About Runable

Runable is a general AI agent that turns intent into completed work across apps, documents, websites, presentations, media.

We are a small, highly collaborative team building ambitious products at the edge of AI. Reach us at team@runable.com.

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