Sr. Director, AI Agent, Context and Platform Engineering - Remote UK

Subject Matter Expertise: You will write research and directly engage with clients, applying your in-depth knowledge of software, agent, context and platform engineering technologies, technical capabilities of products/services, and deployment best practices. You will advise clients on architecting, implementing and operating:

• AI Agent engineering platforms, tools and technologies
• Platform and context engineering tools and technologies
• Developer self-service capabilities, developer experience and developer portals
• Observability to drive resilience and performance of AI, agent and software solutions 

About the role:

Our team is the technical backbone of Gartner’s AI, agent and software engineering research. We identify, influence, and share best practices, tools and technologies across the agent and software design, build and run lifecycle. This analyst role is on the Gartner for Software Engineering Technical Professionals team and will focus primarily on agent, context and platform engineering technical scopes. 

What you will do:

Gartner analysts share our knowledge directly through client interactions, research, and conferences worldwide. Our growing team provides the opportunity to gain, shape and share expertise that will help architects, engineers, and other senior technical roles to successfully deliver agentic and software solutions across a wide range of clients, industries, and mediums.

• Develop thought leading research.
• Partner with your teammates, other analysts and research communities to advance technical research.
• Advise clients on strategic and tactical technology challenges.
• Deliver presentations at Gartner events, including Summits and Symposia.
• Attain industry leadership by responding to press inquiries and speaking at industry events.
• Support Gartner sales with client visits and consultation.
• Contribute to research and agenda planning.

What you will need:

Gartner is seeking a technical professional with practitioner level AI-agent, context and platform engineering expertise. Whilst hands-on technical knowledge and experience is critical, successful candidates will exhibit a love for continuous learning as well as a keen awareness of industry-shaping trends in software engineering. 

Specific requirements for this role are:

• 12+ years of relevant experience in software engineering.
• Bachelor's degree or equivalent experience; Graduate degree preferred.
• Excellent writing and research skills, coupled with strong analytical skills.
• Excellent presentation skills, including small to large audiences (500+ people)
• Expertise in design, build and run of AI Agents via agentic harnesses, agent builder platforms or custom SDK based approaches.
• Expertise in implementing, running and governing platform engineering and context  management solutions to deliver custom AI agent and software solutions.
  • Expertise with technologies such as GitHub Enterprise, Azure DevOps, GitLab, Atlassian, Harness is a plus
  • Hands on experience deploying and running AI-gateway or MCP capabilities is a plus
• Expertise in building and scaling resilient AI-ready/cloud-native applications including:
  • Microservices architecture (MSA)
  • Experience using Infrastructure-as-Code including firsthand experience with tools such as Terraform, AWS CDK/Cloud Formation, Chef, Puppet, Red Hat Ansible, Pulumi, or Crossplane. 

• Experience in enabling developer self-service through developer portals
  • Expertise with Backstage, OpsLevel, Cortex, Port, or similar as a further enhancement
• Application of AI to platform delivery or inclusion of AI capabilities as part of a developer platform
• Experience using observability and monitoring to improve the performance , reliability, resilience, and security of custom build software, ai and agentic applications.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:114743

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