About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa is seeking a Senior Manager to be a member of the Visa Talent Management & Development team. Talent is one of Visa's most critical strategic assets, and the Talent Management & Development team is responsible for ensuring the organization has the capability, pipeline, and development pull-through to deliver on its priorities. This team drives the frameworks, processes, and programs that connect talent decisions — succession slates, high-potential identification, success profiles — to real business outcomes, not just cycle completion.

The Senior Manager, Talent Management & Development, CEMEA will be a key senior professional resource within the regional TM&D team, supporting the translation of the CEMEA Talent Management & Development strategy into disciplined, high-impact execution across priority talent and leadership initiatives.

Reporting to the Senior Director, Talent Management & Development, CEMEA, this role will provide expert input into the regional TM&D agenda and take ownership for defined strategic workstreams, with a particular focus on leadership development, people leader capability, differentiated talent development, succession planning, and scalable talent experiences.

This role is intended to bring strong talent management expertise, independent workstream ownership, stakeholder influence and solution design capability while acting as a trusted partner to the Senior Director.  This role will ensure that selected elements of the strategy are designed, implemented, measured, and continuously improved with quality and impact.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g., ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities

Talent Management Expertise

• Good understanding of modern talent practices, including potential, performance, succession, development planning, and talent differentiation. 

• Ability to connect talent processes to development actions and business needs.

• Comfortable providing guidance and challenge on talent quality and follow-through.

Leadership Development

• Strong understanding of leadership development principles and people leader capability building.

• Ability to support design and delivery of effective leadership development experiences

• Own and manage delivery of global leadership development programs within the region

• Able to translate leadership needs into practical interventions, and resources.

• Support delivering of Executive Assessments and partner with select leaders to action development linked to specific feedback

Enterprise & Commercial Learning

• Own the regional enterprise learning agenda, driving adoption, engagement, and utilization Visa learning experiences and priority enterprise capability-building initiatives across CEMEA.

• Lead the design, governance, execution, and continuous improvement of regional learning campaigns

• Partner with Global Learning, People Team colleagues, and business stakeholders to curate and promote relevant learning pathways, certifications, and development experiences 

• Ensure integration of talent and commercial learning strategies, particularly with high-potential commercial talent, people leaders and critical populations

Stakeholder Influence

• Build credibility with PBPs, People Team stakeholders, global CoEs, and regional business leaders.

• Able to influence without authority using evidence, preparation, practical recommendations, and strong relationship management.

• Confident facilitating meetings, workshops, and talent discussions.

Strategic Execution

• Able to take strategic direction and convert it into clear plans, deliverables, timelines, communications, and outcomes.

• Balances operational detail with broader talent objectives.

• Comfortable managing ambiguity and moving work forward in a matrixed environment.

Innovation & AI Mindset

• Curious about future talent trends and emerging HR technology.

• Able to identify practical opportunities for AI-enabled efficiency, personalization, and insight.

• Understands the importance of responsible, inclusive, and human-centered AI use.

Communication & Facilitation 

• Strong written and verbal communication skills.

• Able to create high-quality presentations, guides, tools, and stakeholder updates.

• Skilled at simplifying complex concepts and making talent practices accessible.

Execution Discipline

• Strong project management and organizational skills.

• Able to manage multiple workstreams and stakeholders.

• Delivers with quality, consistency, and attention to detail.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Experience with talent management processes including succession planning, performance management, or high-potential identification
• Experience facilitating workshops or development sessions with professional or leadership audiences
• Experience partnering with HR or business stakeholders to implement talent or organizational development programs
• Experience working with Workday or a comparable talent management system

Preferred Qualifications

• Experience designing and delivering leadership or professional-skills development programs, including assessments, workshops, and cohort-based learning experiences
• Experience with leadership assessments such as 360-degree feedback or Hogan, and familiarity with adult learning methodologies and behavior-change principles
• Knowledge of how to interpret and translate talent data into actionable insights and executive-ready presentations
• Experience applying program and project management discipline to coordinate cross-functional talent initiatives through planning, delivery, and measurement
• Proficiency in navigating ambiguity, managing competing priorities, and adapting plans in a fast-changing organizational environment
• Knowledge of organizational design principles sufficient to recognize when talent decisions carry structural implications and coordinate effectively with OD&E partners
• Experience communicating complex talent insights clearly and concisely to varied audiences, including senior business and HR leaders
• Advanced degree in Human Resources, Organizational Psychology, Business, or a related field, or professional certification in coaching, talent assessment, or leadership development

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.