You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager of Embedded Finance for Healthcare, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle within the J.P. Morgan Healthcare Payments organization. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 

J.P. Morgan Healthcare Payments supports healthcare organizations of all sizes with an end-to-end suite of solutions built specifically for healthcare. Backed by deep industry expertise and the scale of J.P. Morgan Payments, we connect consumers, providers, payers, and health tech companies across every healthcare payment transaction, creating a faster, simpler experience for all. Our solutions are compliant and certified to HIPAA to securely process payments and move healthcare data at scale. Through embedded integration, they streamline operations, reduce friction, and improve the consumer experience.

 

Job responsibilities 

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Lead end-to-end product launch delivery for new and enhanced/changed healthcare payments products, from intake through go-live and post-launch stabilization.
• Build and manage integrated launch plans across Product, Technology, Operations, Implementation/Service, and client-facing teams; drive clear milestones and acceptance criteria.
• Manage dependencies across platforms, vendors, and partner teams and proactively communicate key milestones at an executive level
• Lead product operationalization: ensure procedures, support models, controls, and handoffs are defined and executed prior to launch.
• Coordinate change readiness for internal stakeholders and clients (training, communications, documentation, FAQs).
• Establish launch reporting and metrics (delivery progress, readiness status, operational KPIs, adoption/performance signals) and communicate updates to senior stakeholders.
• Facilitate launch retrospectives and drive measurable continuous improvement to tooling, processes, and cross-functional ways of working.

 

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated success leading end-to-end launches for new products and major enhancements in a cross-functional environment.
• Strong delivery fundamentals: planning, dependency management, governance, and executive-level status reporting.
• Proven ability to drive change readiness and operationalization (process design, training, support models, documentation).
• Strong stakeholder management skills, including influencing without authority and managing competing priorities.
• Strong analytical and problem-solving skills; ability to define metrics and use data to drive decisions and continuous improvement.

• Excellent written and verbal communication; can simplify complexity for varied audiences.

   

Preferred qualifications, capabilities, and skills 

• Demonstrated prior experience working in a highly matrixed, complex organization
• Strong data literacy (dashboards, KPI definition, post-launch monitoring) and comfort partnering with analytics teams.
• Payments or healthcare experience a plus.