Company description MSL is Publicis Groupe’s Public Relations and Integrated Communications firm. We are fearless, insightful, passionate, creative, dynamic and accountable. our holistic approach brings to life the collaborative ‘Power of One’ principle we apply within and outside of the Publicis Groupe. From London to Shanghai, Mumbai to Sao Paulo, Johannesburg to Warsaw, Berlin to Bangkok, New York to Paris, we are MSL. Overview Liaise with client leadership effectively while being the last point of escalation across mandates Be a trusted mentor to teams and actively build expertise across MSL Own a P&L and actively scout for new business opportunities while keeping client exits to an absolute minimum Collaborate effectively with administration, HR, finance, and other teams within MSL in effectively managing client mandates Cross-sell services from within MSL and Publicis Groupe to existing mandates Responsibilities 8 to 10 years’ Experience with experience in leading multiple mandates and managing a P&L. Understanding of how agency services, products, offerings contribute to client retention and growth. Articulate and represent as well as conduct yourself in a professional manner. Be an able guide and mentor to junior colleagues and a trusted partner to senior colleagues Respectful of and tactful with co-workers and clients while demonstrating a team and client-first approach.