• Own daily administration of Intune and Configuration Manager endpoint services. 

• Maintain secure, compliant device configurations, patching, and application deployments. 

• Drive troubleshooting, root cause analysis, and remediation for endpoint issues. 

• Improve endpoint management processes through automation, reporting, and service improvements. 

• Manage Intune and Configuration Manager policies, enrollment, compliance, software deployment, and reporting. 

• Support Windows Autopilot, patching, OS updates, endpoint security baselines, and device lifecycle processes. 

• Troubleshoot application installs, sync errors, non-compliant devices, and recurring endpoint issues. 

• Coordinate endpoint changes with testing, deployment plans, rollback steps, and cross-team communication. 

Job Requirement

• 5+ years of hands-on experience managing enterprise endpoints with Microsoft Intune and Configuration Manager. 

• Strong knowledge of Windows 10/11, Autopilot, Entra ID join or hybrid join, co-management, patching, and endpoint security policies. 

• Experience with application packaging, deployment troubleshooting, compliance reporting, and endpoint issue remediation. 

• Strong documentation, change management, communication, and cross-team collaboration skills.