Principal Architect, E-Invoicing Solutions

Job Description

We are seeking a high-impact Principal Architect to serve as our central subject matter expert in global e-invoicing, regulatory compliance, and platform architecture. This is a senior individual contributor role with organization-wide reach, operating beyond traditional single-project allocation to influence delivery, pre-sales, and customer strategy. In this role, you will be the definitive go-to authority across all delivery projects, pre-sales engagements, and customer-facing interactions. You will leverage your deep mastery of the Pagero platform, hands-on integration expertise, and understanding of national e-invoicing authorities to solve complex technical challenges, shape strategic solutions, and translate intricate regulatory frameworks into clear, actionable guidance for our teams and clients.

Key Responsibilities:

Cross-Project Advisory & Escalation

• Serve as the senior technical and functional escalation authority across all active delivery projects, resolving complex platform, integration, and compliance roadblocks.
• Diagnose and solve the most challenging edge cases across the delivery portfolio, including non-standard ERP configurations, complex data transformation requirements, and multi-country mandate flows.
• Design and establish reusable reference architectures, standard configuration templates, playbooks, and best-practice frameworks to scale delivery quality and consistency across the organization.

Pre-Sales & Commercial Enablement

• Act as the dedicated Pagero platform and compliance expert for sales and pre-sales teams, providing deep functional and technical insight without holding direct ownership of SOW creation or pricing.
• Advise solution architects and pre-sales consultants on platform capabilities, limitations, architectural fit, and feasibility.
• Participate in high-stakes, customer-facing technical discussions for strategic enterprise opportunities.
• Review proposed solution designs from pre-sales and delivery teams to ensure technical accuracy, platform feasibility, and regulatory alignment.

Customer Mandate & Regulatory Guidance

• Act as the trusted advisor for enterprise clients navigating complex global e-invoicing mandates, clearance flows, format specifications (e.g., Peppol, UBL, XML), and government platform integrations.
• Engage directly with customer stakeholders and liaise with national e-invoicing and tax authorities when necessary to secure formal regulatory clarifications.
• Author and review customer-facing compliance roadmaps, mandate checklists, and country-specific onboarding documentation.

Team Onboarding, Training & Knowledge Management

• Own the technical onboarding journey for new team members, developing and executing structured onboarding programs that build Pagero platform and compliance proficiency from day one.
• Foster continuous skill development across delivery teams through tailored training sessions, hands-on coaching, certification guidance, and internal knowledge-sharing forums.
• Build, maintain, and expand an internal Pagero Knowledge Base and learning curriculum covering country-specific mandates, integration patterns, and platform updates.
• Partner with delivery leadership to identify capability gaps across teams and deploy targeted technical enablement initiatives.

Required Qualifications

• Deep Pagero Expertise: Proven, hands-on experience and expert-level functional and technical mastery of the Pagero platform ecosystem.
• Domain Knowledge: Extensive knowledge of global e-invoicing regulations, continuous transaction controls (CTC), clearance models, Peppol networks, and digital tax reporting requirements across multiple jurisdictions.
• Integration & ERP Proficiency: Strong technical background in enterprise application integration (EAI), API frameworks, and ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics), alongside deep familiarity with standard data formats (XML, JSON, EDI, UBL, CSV).
• Architecture & Advisory Experience: Substantial experience operating in a Lead Architect, Principal Consultant, or Senior Subject Matter Expert capacity across complex enterprise deployments.
• Pre-Sales Acumen: Demonstrated track record supporting pre-sales teams with technical solution reviews, discovery calls, and RFP responses.
• Communication & Stakeholder Management: Exceptional communication skills with the ability to articulate complex technical and regulatory nuances to both executive business leaders and technical engineering teams.

Preferred Qualifications

• Prior experience directly interfacing or collaborating with national tax authorities, e-invoicing standard bodies, or working groups.
• Demonstrated experience establishing a Center of Excellence (CoE) or structured technical training and onboarding curriculum within an enterprise technology or consulting environment.
• Relevant industry or architecture certifications (e.g., TOGAF, Cloud Certifications, or ERP-specific accreditations).
• Multilingual proficiency, particularly in languages relevant to major emerging e-invoicing mandate regions (e.g., Spanish, French, German, Arabic).

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.