We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.   From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.   10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.   But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.   If you want to be part of a team that's shaping the future of marketing technology — and actually enjoys doing it — you're in the right place. Find us on Instagram: @optimizely

 

Introduction

In this role, you will solve challenging problems and work directly with all levels of the global organization to enable employees to use Optimizely's IT technology. You will also be working directly with senior members of the IT organization to troubleshoot issues and complete projects. The responsibilities of this role are a blend of project-based work and responding to user needs. This role will focus on teamwork and individual effort to achieve the goals defined by the IT organization.

Job Responsibilities

• Works globally, with a team of system administrators to respond to tickets and projects
• Based on business initiatives, identifies hardware and software needs
• Configures and maintains hardware platforms, virtual and cloud environments
• Monitors and responds to network security events
• Implements standards across global locations
• Configures and maintains device and platform images
• Works within the guidelines of security and compliance requirements, including ISO, GDPR, PCI, eDiscovery,HIPPA, SOC II
• Stays current with the industry to evaluate and propose new technologies as required
• Implements new technologies to meet project goals

Knowledge and Experience

• 1+ years of relevant experience requiredCertification in a technology preferred
• Knowledge of Windows, Apple and/or Linux operating systems
• Microsoft intune and/or JAMF experience preferred
• Experience with various cloud computing and NAS/SAN providers preferred
• The ability to understand and compute storage and capacity

Education

Bachelor's degree, or associate’s degree preferred

Competencies

Using Computers and TechnologyShowing Caring and UnderstandingTesting and TroubleshootingManaging TimeLearning Quickly

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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