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Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
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Manager Patient Advocate - MMTP Administration - Full Time/Days
- Type
- Full time
- Posted
- 6D AGO
About the role
Under the supervision of the Assistant Director, the Patient Services Manager shall oversee patient advisory groups and activities through out the program. The Patient Services Manager shall manage all patient grievances in compliance with regulatory and accreditation standards. In addition, the Patient Services Manager will assist in assuring understanding of treatment issues among patients, staff, external services and the public, as needed. Is cognizant of the philosophy, standards, objectives and policies of the Department and the Hospital Center.
EDUCATION REQUIRED
Bachelor’s degree or relevant life experience.
EXPERIENCES AND/OR SKILLS REQUIRED
Verbal and written communication skills appropriate for audiences of varying educational backgrounds. Extensive knowledge of substance abuse and treatment issues. Problem resolution skills.
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65,193.00 - $97,790.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, AIY - MMTP Administration - BI, Mount Sinai Beth Israel
A. Clinical/Technical/Service
Demonstrates the ability to perform clinical/technical/service/administrative tasks:
Develop, coordinate and oversee patient advisory groups and activities in all 18 clinics.
Supervise all Patient Advocacy Committee (PAC) meetings and activities.
Train staff on ethical practices, patient rights and patients’ perspective (customer service).
Participate in local, state and federal patient advocacy task forces and consortiums to cultivate linkage agreement, and assist the program in developing additional support networks for patients.
Oversee the distribution, collection and management of results of the patient satisfaction surveys.
Develop and oversee patient peer support groups.
Ensure all patient advocacy targets of funding agencies are met.
Participate on the Quality Assurance Committee.
Responsible for patient education and training
Modifies approaches based on patient age-specific needs and responses to treatment
Provides care for patients based on age-specific needs.
Uses communication techniques which are age appropriate.
B. Organizational/Managerial
Participates in the department’s performance improvement activities.
Maintains patient/employee confidentiality in the management of information.
Observes the Health Care System’s compliance policies.
Represents BIMC-MMTP on patient advisory committees of funding agencies.
C. Educational/Professional Development
Participates in the development of other staff members.
Meets regulatory, licensure and annual health assessment requirements.
Identifies learning strengths and needs
Utilizes learning resources.
Organizes and executes training events and programs for patients and staff in conjunction with other staff.
Assists staff and patients in keeping current on substance abuse issues and trends:
Demonstrates the ability to communicate effectively and clearly both verbally and in writing.
Develop and implement peer training modules.
D. Communication/Relationships
Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.
Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community.
May be required to perform other duties as assigned or perform other duties when necessary.
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