Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
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The Patient Safety Strategist provides independent clinical safety assessments for complaints involving regulated health software, medical-device functionality, and clinically significant customer-reported events. The role evaluates potential patient and end-user impact, documents evidence-based clinical assessments, supports Clinical Impact Assessments, Health Hazard Evaluations, and collaborates with Quality, Regulatory Affairs, Product, Engineering, and Customer Support.
Required qualifications
Bachelor’s degree or higher in Nursing, Medicine, Clinical or Medical Laboratory Science, Pharmacy, Allied Health, or a related clinical discipline.
Current, active clinical licensure or relevant professional certification in an applicable clinical discipline.
Six or more years of direct clinical practice, clinical informatics, patient safety, health technology, or regulated healthcare-product experience.
Ability to assess patient-safety implications of EHR workflows, clinical decision support, medication management, orders and results, interoperability, identity, alerts, and other health-IT functionality.
Strong written clinical reasoning skills, including the ability to distinguish documented facts, reasonable clinical inferences, uncertainty, and information gaps.
Ability to manage a high-volume case queue while recognizing and escalating urgent or potentially serious cases.
Experience collaborating with nonclinical partners, including Product Management, Engineering, Quality, Regulatory Affairs, and Customer Support.
Strong judgment, organization, and communication skills.
Preferred qualifications
Hands-on experience with Oracle Health/Cerner Millennium, particularly back-end system build, clinical workflow configuration, or EHR functionality and optimization.
Previous experience as a Cerner Clinical Consultant or similar role involving clinical workflow design and system configuration.
Clinical background, with broad clinical experience across multiple patient-care workflows or specialties.
Experience configuring, supporting, troubleshooting, or evaluating clinical workflows within Cerner Millennium or another enterprise EHR platform.
Experience investigating or assessing patient-safety issues associated with EHR system functionality, clinical workflows, software defects, or configuration-related concerns.
Experience with medical-device or healthcare software complaint handling, complaint investigations, post-market surveillance, or clinical safety assessments.
Experience working with regulated healthcare software, including Software as a Medical Device (SaMD), and associated clinical risk or patient-safety considerations.
Experience with Clinical Impact Assessments, Health Hazard Evaluations, benefit-risk assessment, CAPA, complaint investigations, or vigilance.
Experience in acute care, medication management, laboratory, diagnostic, interoperability, or high-acuity clinical workflows.
Working knowledge of medical-device or SaMD risk management and post-market requirements.
Experience reviewing AI-generated documentation in a regulated environment.
Key Responsibilities
Success in the role
A successful Patient Safety Strategist produces timely, clinically sound, traceable assessments; identifies when a complaint requires deeper review; clearly documents uncertainty and evidence gaps; and helps the broader organization make defensible product-safety and regulatory decisions.
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