Role Summary

Alpha Data Services is seeking a highly motivated Senior Business Analyst to support the growth and strategic evolution of the Account & Reference Data Management practice.

The role will work closely with Product, Architecture, Technology, Operations, EDM and Client Implementation teams to define, document, govern, and enhance account and reference data capabilities across the Alpha platform.

The successful candidate will be responsible for analysing business requirements, documenting target operating models, defining governance controls, identifying data quality improvements, and supporting the delivery of strategic initiatives including Account Resolution, Automated Account Creation, Account Governance, Benchmark Governance, Entity Mastering, Account Health Monitoring, and Reference Data Services.

This role requires strong business analysis skills, a detailed understanding of asset management operating models, and experience working with account, security, benchmark, portfolio, and reference data domains

Key Responsibilities

Business Analysis & Requirements Management

• Elicit, analyse and document business, operational and data requirements.
• Facilitate workshops across clients, operations, product, technology and implementation teams.
• Produce business requirements documents, functional specifications and user stories.
• Document current-state and target-state operating models.
• Translate strategic objectives into detailed business and data requirements.
• Support prioritisation activities aligned to the Account & Reference Data roadmap.

Account & Reference Data Governance

Support governance and control frameworks across:

• Account Master Data
• Account Hierarchies and Group Structures
• Benchmark Relationships
• Fund Relationships
• Account Classifications
• Lifecycle Status Management
• Security-to-Account Relationships
• Cross Reference Management
• Source-to-Consumer Data Lineage
• Distribution Controls and Fit-for-Purpose Rules
• The analyst will identify control gaps, define standards and support implementation of governance processes across the data lifecycle.

Account Resolution & Automated Account Creation

Support the ongoing development of:

• Account Resolution Services.
• Automated Account Creation capabilities.
• Shell Account governance models.
• Account enrichment and validation workflows.
• Account lifecycle management processes.
• Exception management frameworks.
• Fit-for-purpose release criteria.

Responsibilities include documenting business rules, control requirements, exception scenarios and operational procedures.

Data Quality & Control Frameworks

• Define data quality controls and monitoring requirements.
• Document validation rule logic.
• Support development of exception management operating models.
• Analyse reconciliation and data integrity issues.
• Define remediation workflows and ownership models.
• Identify opportunities for automation and process improvement.

Operating Model & Process Documentation

Develop and maintain:

• Standard Operating Procedures (SOPs)
• Operating Handbooks
• Service Definitions
• Process Flows
• RACI Matrices
• Governance Frameworks
• Data Standards
• Data Dictionaries
• Policy Documentation

The analyst will be expected to create executive-ready documentation suitable for governance forums, client implementations and operational teams.

Dashboard & Management Information Requirements

Partner with Operations and Technology teams to define reporting and analytics requirements including:

• Account Health Dashboards
• Client Entity Health Reporting
• Data Quality Scorecards
• Exception Management Reporting
• Fund Matrix Reconciliation Views
• Relationship Integrity Reporting
• Workflow Impact Analysis
• Audit and Control Reporting

The analyst will define KPIs, business rules and visualisation requirements for Power BI solutions.

Project & Change Delivery

• Support strategic change initiatives across the Account & Reference Data domain.
• Manage requirements through the delivery lifecycle.
• Coordinate testing and business validation activities.
• Support implementation planning and change management.
• Contribute to roadmap planning and prioritisation.

Key Deliverables

The successful candidate will contribute to the delivery of:

• Account Resolution Operating Models.
• Automated Account Creation Frameworks.
• Account Governance Standards.
• Benchmark Governance Frameworks.
• EDM Configuration Requirements.
• Data Quality Rule Libraries.
• Client Onboarding Requirements.
• Account Health Dashboards.
• Reference Data Governance Controls.
• Account Hierarchy and Relationship Models.
• Business Cases and Roadmap Proposals.
• Executive Steering Committee Materials.

Required Experience

• 3 - 5 years experience as a Business Analyst within Asset Management, Financial Data Management or Investment Operations.
• Strong understanding of account and reference data concepts.
• Experience working with Security Master, Account Master or Reference Data platforms.
• Experience documenting operating models and business processes.
• Knowledge of project delivery methodologies including Agile and Waterfall.
• Experience producing requirements documentation and process mapping.
• Strong stakeholder management and communication skills.
• Strong analytical and problem-solving capabilities.

Preferred Experience

Experience with one or more of:

• State Street Alpha
• Charles River (CRIMS)
• EDM Platforms
• MCH Entity Master
• Security Master Services
• Performance & Benchmark Data
• Data Governance Programmes
• Power BI
• SQL and Data Analysis
• Client Implementations and Onboarding

These capabilities align closely with the strategic initiatives currently being developed within the Account & Reference Data operating model.

Success Measures

• Reduction in account and reference data exceptions.
• Improved data quality and governance metrics.
• Delivery of roadmap initiatives on schedule.
• Increased automation of account creation and validation processes.
• Reduction in orphan and unmanaged records.
• Improved reconciliation across EDM, ADP, ACM and CRIMS.
• Timely delivery of requirements and operating model documentation.
• Increased adoption of governance standards and operating procedures.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.  From technology to product innovation we're making our mark on the financial services industry.  For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people.  We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment.  Our benefits packages are competitive and comprehensive.  Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks.  You'll have access to flexible Work Program to help match your needs.  And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.  We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.  Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.  You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Company: Charles River Development

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Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

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