• Has direct responsibility for all assigned team members: from a sales goals perspective; human resource perspective; training perspective and coaching perspective.
• Keeps the Inside Sales Manager informed on performance, operations, and team status at all times.
• Provides feedback and solutions for management consideration.
• Instills a focus on customer service to all team members.
• Effectively evaluates and adjusts team workload, as necessary.
• Reviews current processes and finds solutions to improve and streamline (eliminate no value activities).
• Increases effectiveness by providing tools, training, and standardized processes that support daily operations.
• Implements training programs and procedure changes, as necessary, to support improved team performance.
• Interacts with all other department Supervisors/Managers to improve relationships and communication between departments for both internal and external teams.
• Participates in special projects, focused on department-level improvements.
• Engages in direct sales activities, including receiving customer calls, preparing quotations, informing customers about pricing, ship dates, and other information pertinent to an order.
• Regularly mentors junior team members and trains new hires as well as promotes mentoring skills in junior supervisor(s), if applicable.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance. Responsible for addressing employee complaints and resolving problems.
• Performs other duties as required by the Inside Sales Manager.
• Other duties as assigned

Founded in 1961, WEG is a global electric-electronic equipment company, operating mainly in the capital goods sector with solutions in electric machines, automation and paints for several sectors, including infrastructure, steel, pulp and paper, oil and gas, mining, among many others.

WEG stands out in innovation by constantly developing solutions to meet the major trends in energy efficiency, renewable energy and electric mobility. With manufacturing units in 17 countries and present in more than 135 countries, the company has more than 45,000 employees worldwide.

WEG’s net revenue reached R$ 32.5 billion in 2023, 52.9% from outside Brazil.

Our business areas are divided as follows.

Industrial Electro-Electronic Equipment
This area includes electric motors, drives and industrial automation equipment and services, and maintenance services. Electric motors and other related equipment find applications in practically all industrial segments, in equipment such as compressors, pumps and fans, for example.

Energy Generation, Transmission and Distribution (GTD)
Products and services included in this area are electric generators for hydraulic and thermal power plants (biomass), hydro turbines (small hydroelectric plants or PCH, and hydroelectric generators or CGH)), wind turbines, transformers, substations, control panels and system integration services.

Commercial and Appliance Motors
In this business area, our focus is the market of single phase motors for durable consumer goods, such as washing machines, air conditioners, water pumps, among others.

Paints and Varnishes
In this area, which includes liquid paints, powder paints, and electro-insulating varnishes, we have a very clear focus on industrial applications in Brazil and are expanding to Latin America and other regions.