General Information

Work Location: Santa Monica, CA, USA Work Schedule Monday - Friday: 8:00am - 5:00pm, hours may vary Posted Date 07/27/2026 Salary Range: $27.74 - 39.36 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 32114

Primary Duties and Responsibilities

As an Administrative Assistant II floater for the Department of Urology, responsibilities include checking patients in and out, collecting co-payments when appropriate, answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, process requests for medical records, routing medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA Urology clinics throughout the community as assigned by the supervisor for coverage.

Salary Range: $26.42 - $37.49 hourly

Job Qualifications

Required:

• Demonstrated basic knowledge of physician office policies and procedures.
• Demonstrated computer skills including word-processing, use of spreadsheets and data entry.  
• Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.
• Skill and experience in operating office machines including hospital based computer systems.
• Skill and experience in composing clear and understandable written memos and reports using correct grammar.
• Skill in prioritizing assignments to complete work in a timely and accurate manner. 
• Skill in communicating with patients, families and referring physicians with diplomacy
• Knowledge of basic medical terminology.
• Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
• Ability to work flexible hours and travel to department clinics, as assigned.
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.

Preferred:

• Knowledge of University’s Electronic Medical Record System 
• Familiarity with physician office billing procedures.
• Fluent in Spanish
• Knowledge of UCLA Health System processes.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.