About the Company

Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in the micro-production of luxury eyewear for a clientele of discerning tastes.

 

With each new collection, JMM embraces a unique palette of precious materials, rich colors, and striking geometric forms, which cleverly reference and beautifully reconfigure the striking individuals, artistic movements, and world events of previous centuries. All JMM eyewear is ethically sourced and produced with the utmost respect for industry partners' environment and wellbeing.

 

About the Role

As the Jacques Marie Mage Senior Gallerist, reporting to the Gallery Director, you will hold a hybrid Operations and Selling role. The aim is to create consistency in gallery preparedness to deliver the client experience. You will learn key operational processes that broaden your skill set and support you in driving operational excellence. We offer an escape from the mundane and welcome clients into the unique and intentional world of Jacques Marie Mage. Through the delivery of the client experience and storytelling, you will ensure each client leaves our Galleries in awe, remembering the way we made them feel.

 

 

Responsibilities

Gallery Floor

• Manage inventory control and stock management.
• Ensure galleries are stocked with the supplies required to deliver optimal client experience.
• Actively assist in the gallery, ensuring each client is attended to.
• Use storytelling to immerse clients in the unique and intentional world of JMM.
• Act with intention, going above and beyond to deliver the best client experience.
• Adhere to all company policies and procedures.

Operational Excellence

• Maintain and elevate operational processes within the Gallery.
• Own inventory control, including cycle counts, product care, and shipments.
• Maintain POS and Cash Log systems and processes.
• Oversee all incoming and outgoing repairs.
• Provide support with vendor management.
• Oversee Gallery communication (phone and email).

Client Experience

• Consistently achieve individual sales targets and KPIs.
• Work directly with clients, going above and beyond to ensure all their needs are met.
• Assist clients in choosing the best frames and lenses based on their prescription needs.
• Establish and maintain a strong client book (>30% appointments).

 

Key Requirements

• 3+ years of retail experience.
• Experience in a luxury environment.
• Proficiency in Excel, PowerPoint, Microsoft Word, and Shopify.
• Impeccable speaking and communication skills.
• An entrepreneurial spirit and a mentorship mentality.
• Ability to work under pressure and multitask.
• Experience working in a client-based business.

 

 

Equal Opportunity Statement

Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.