Applications Engineering Engineer - 19312
Ho Chi Minh City · Posted 6D AGO
General Information
Job Title Applications Engineering Engineer - 19312 Job ID 19312 Country Viet Nam City Ho Chi Minh Date Posted 16-Oct-2026 Job Category Engineering Job Subcategory Applications Engineering Hire Type Employee Remote Eligible NoDescriptions & Requirements
Job Description and RequirementsAlternate Job Titles
- Applications Engineer, EDA Tools
- Technical Support Engineer, Semiconductor Design
- Customer Support Engineer, Static Timing Analysis
- Field Applications Engineer, Sign-off Tools
- Design Support Engineer, VLSI
We Are
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.
You Are
You are someone who gets energy from solving problems that sit at the messy intersection of tools, designs, and real customer deadlines. You understand that when a customer's tape-out is at risk because PrimeTime is flagging timing violations they don't understand, your job is not just to answer the ticket but to actually figure out what went wrong and help them move forward. You think in workflows, not just commands. You know that a good debug session starts with the right questions, not the first log file someone sends over.
You do not need to know everything on day one. What matters more is that you ask smart questions, follow the thread until it makes sense, and communicate what you learn clearly enough that a customer in another time zone can act on it. At Synopsys, you will work with EDA tools that power the world's most advanced chips, and the support you provide will directly affect whether those designs succeed.
What You'll Be Doing
- Provide technical support for customers using PrimeTime, PrimeClosure, Tweaker, STARRC, Nanotime, and Primelib, diagnosing issues and guiding them toward resolution
- Take ownership of tool migrations and validation across release versions, identifying differences and ensuring smooth transitions for customer designs
- Debug design-level issues involving Static Timing Analysis, power analysis, and RC extraction, working with customers to isolate root causes
- Collaborate with Application Engineers globally and R&D teams to escalate complex cases, share findings, and contribute to tool improvements
- Build and maintain scripts in Tcl, Python, Perl, or Cshell to automate workflows, validate results, and improve support efficiency
- Support tape-out designs by responding to urgent issues, verifying tool behavior, and ensuring customers can meet their deadlines
The Impact You Will Have
- You will expand the scope and quality of customer support in the region, enabling faster issue resolution and stronger customer relationships
- Your debug work will help customers avoid costly design respins by catching timing, power, or extraction issues before tape-out
- The validation and migration work you do will give customers confidence to adopt newer tool releases without disrupting their schedules
- Your collaboration with R&D will surface real-world design challenges that shape future tool development and feature priorities
- The relationships you build will turn one-time support cases into long-term partnerships where customers trust Synopsys tools and teams
- Your scripting and automation efforts will reduce manual work for both you and your customers, making support faster and more repeatable
- You will contribute to a global knowledge base that helps Application Engineers everywhere solve similar problems more effectively
What You'll Need
- Basic understanding of Static Timing Analysis (STA), power analysis, RC extraction, and VLSI design flow concepts
- Practical experience using Linux and comfort navigating the command line for daily work
- Scripting skills in at least one of the following: Tcl, Python, Perl, or Cshell
- Logical thinking and problem-solving ability, you can take a vague issue report and work backward to find the real cause
- Good communication skills in English, both written and verbal, for working with customers and internal teams across regions
- Willingness to learn new tools, features, and workflows, including AI-assisted tools as they become part of the support ecosystem
Who You Are
- You can take a customer issue that sounds like "the tool is broken" and turn it into a specific, reproducible test case that R&D can act on
- You are comfortable saying "I don't know yet, but I'll find out" and then actually following through until you have an answer
- You manage multiple support cases at once without losing track of who needs what and when they need it by
- You do not wait for perfect documentation, you dig into log files, experiment with commands, and figure out what works through trial and iteration
- You build trust with customers by staying engaged on their issues, not just closing tickets but making sure the solution actually worked
The Team You'll Be Part Of
You will join the EDA Design and Sign-off Applications Engineering team in Ho Chi Minh, focused on providing technical support for tools like PrimeTime, PrimeClosure, STARRC, Nanotime, and Primelib. The team works closely with customers to resolve issues, validate tool releases, and support tape-out designs. You will collaborate with Application Engineers and R&D teams globally, contributing to both customer success and tool development. The role is fully onsite at the VN07 office.
Rewards and Benefits
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
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