Trade & Working Capital (T&WC) is a division of J.P. Morgan Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Supply Chain Finance, Receivables Finance, Contract Finance, Working Capital Lending, Export Agency Finance, and Traditional Trade solutions. Our institutional strength, practical expertise, comprehensive technology, and financial partner network enable us to deliver global solutions, when and where our clients need them. Leveraging one of the worlds largest Trade Finance investor networks, we scale funding to support this growing asset class on a global basis.

As a Payments Relationship Manager Associate within the Trade and Working Capital team , you will be instrumental in supporting the EMEA Supply Chain Finance business. Your role will involve close collaboration with Program Managers and you will be assigned a portfolio of programs to promote enrollment activity. You will be part of the Supply Chain Finance Supplier Sales team, tasked with actively marketing the early payment solution to suppliers, engaging with the buyer organization, and managing the supply chain finance programs within the region. Our global clients are increasingly focused on the effectiveness of Trade Finance providers in delivering and executing solutions that aid in the support of their businesses and working capital objectives. Your role will also involve enhancing the client experience through a continual review of end-to-end process improvement, tools, and organizational structure to determine what we need to do to make it easier to acquire, onboard, and serve clients.

Job responsibilities:

• Deliver a superior client experience while driving program ramp to achieve revenue growth for the Global Trade business
• Design and execute a supplier enrollment/sales strategy and calling plan for each respective assigned program & Leverage the JPMC banking network to drive supplier engagement by collaborating with Relationship Managers and Coverage Bankers
• Partner with the program manager for each respective program to provide relevant insights into program growth, supplier participation patterns, and other observed trends
• Manage ongoing strategic supplier relationships, identifying and solutioning any issues or risks
• Assist in negotiating terms and conditions with suppliers to ensure mutually beneficial agreements
• Track and report on key performance indicators (KPIs) related to supplier engagement and program success & Work closely with counterparts in other regions to coordinate activities that involve multi-regional engagement
• Facilitate requests and inquiries with cross functional partners in Client Service, Operations, Contracts Management, Product, and others
• Ensure compliance with regulatory requirements and internal policies in all supplier-related activities, escalating accordingly within the Risk and Control framework
• Support the execution of several critical in-flight technology initiatives designed around improving our efficiency and effectiveness of the supplier sales process

Required qualifications, capabilities, and skills: 

• Proven experience in Sales, Client Service, Portfolio Management support or Operations with relevant experience in an active client facing role
• Excellent communication skills
• Excellent presentation skills
• Strong organizational and multi-tasking abilities
• Project management and attention to detail

Preferred qualifications, capabilities, and skills: 

• University degree level education
• Understanding of internal systems preferred
• Trade Finance knowledge not a requirement but desire to learn about the business a must
• Background in commercial finance, knowledgeable in working capital solutions and fundamentals