Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
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Principal Systems Development Engineer
Our customers operate highly complex, mission-critical environments that demand deep technical expertise across hardware, software, and full-system architecture. As part of the Customer Engineering team, you will work at the intersection of system design, advanced diagnostics, and performance engineering. This includes analyzing integrated electronic and electro-mechanical systems, conducting feasibility and architecture evaluations, and developing specifications that ensure robust, predictable system behavior. The Customer Engineering Team focuses on advanced root-cause analysis, performance optimization, configuration tuning, and long-term stability improvements. You will tackle the toughest technical challenges in enterprise environments—driving solutions that improve reliability, scalability, and overall system efficiency for global customers.
What you’ll achieve
As a Principal Systems Development Engineer, you will be responsible for advanced root‑cause analysis, performance optimization, configuration tuning, and long‑term stability improvements. You will work with Customer Engineering on escalations to address critical customer issues by: Collaborating with core engineering teams, Customer Support, Incident Management, and customers to stabilize and optimize enterprise environments. Performing root cause analysis and kernel-level debugging on supported enterprise operating systems running on Dell hardware. Applying your expertise in computer architecture and OS internals to resolve complex issues and improve system resilience. Driving impact beyond technical problem-solving by shaping strategic initiatives that improve efficiency, resilience, and operational excellence.
You will:
Mentor junior engineers and contribute to technical leadership across the organization.
Take the first step towards your dream career
Schedule: Weekend work on a rotational basis (comp days provided), occasional early/late shifts, and overtime as needed.
Desirable Requirements
Proven experience in developing automation frameworks and applying AI/agentic tools to drive operational efficiency and scalability
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application closing date: 30 Nov 2026
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job function: Engineering Research & Development
Requisition type: Regular
Workplace address: IN Bangalore-Bagmane World Tech Centre - Mnstone Dell 6_SEZ, Bagmane Developers Private Limited- SEZ II, Marathahalli Outer Ring Road, K.R Puram, Bengaluru, Karnataka, 560037, IN