Customer Support Representative.
Cairo · Full time · Posted 13D AGO
About Tabby
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products charge interest.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net).
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products charge interest.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
- Support our customers through phone, chat, and email in both English and Arabic
- Answer questions, solve problems, and make sure customers have a good experience
- Follow clear guidelines and use tools to help customers quickly and correctly
- What We’re Looking For
- You speak and write clearly in both Arabic and English (B2 level or above in English)
- You’re comfortable with rotational shifts and can work from the office
- You’re helpful, calm under pressure, quick to learn, and take your work seriously.
- Base salary: 18,000 EGP gross (around 13,320 EGP net)
- Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level
- Performance bonus: up to 70% of your base salary
- Transportation Allowance: 230 EGP per day
Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net).
Excluding: Transport allowance.
- Paid training: 3 weeks in the office
- Nesting period:3 weeks handling real customers cases while receiving close support
- Work location: The Greek Campus, Downtown Cairo
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