EverPro - Staff Engineer

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en 

Business/Vertical:

EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.”

The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.

Position Summary:

We are looking for an experienced and motivated Staff Engineer to lead the evolution of our backend systems and drive improvements to our core services. This role is critical in optimizing our existing stack and building a scalable, unified invoicing solution for both existing and new customers. The ideal candidate has a proven track record in developing and maintaining highly scalable Service-Oriented Architectures (SOA), microservices, database optimization and distributed systems while driving engineering excellence across teams.

Responsibilities:

Architect & Optimize Scalable Backend Services

• Design, build, and enhance backend microservices and event-driven architectures to support long-term scalability.
• Drive cross-platform integrations within the EverPro ecosystem to enable a seamless and performant invoicing experience.
• Optimize performance and reliability of core backend services through targeted refactoring, bottleneck analysis, and re-architecture.

Distributed Systems & Cloud Infrastructure

• Apply modern distributed systems principles to improve system observability, fault tolerance, and resilience.
• Ensure high availability of backend services leveraging cloud-native architectures, containerization, and infrastructure-as-code best practices.
• Implement robust tracing, logging, and security measures across all backend systems.

Database Performance & Scalability

• Optimize complex queries and schema designs across both NoSQL (MongoDB) and relational databases to ensure data integrity at scale.
• Lead efforts to scale data storage and caching solutions, balancing system efficiency, latency, and cloud costs.
• Evaluate and introduce messaging or queuing technologies to support asynchronous workflows.

Raise the Engineering Bar

• Act as a technical pillar and mentor, setting backend best practices and driving engineering excellence across squads.
• Author technical design documents (RFCs) and advocate for modern development patterns, enhancing code quality, security, and maintainability.
• Champion automated testing, CI/CD enhancements, and rigorous code reviews.

Collaborate Across Teams

• Work closely with product, frontend, and engineering leadership to align underlying technical infrastructure with product goals.
• Influence technical strategy and shape the roadmap by participating early in product discovery and architectural discussions.
• Communicate complex technical trade-offs effectively to stakeholders, navigating ambiguity with a data-driven, proactive mindset.

Skills and Experiennce needed for success in this role:

• 10+ years of professional software engineering experience, with a heavy emphasis on backend systems, APIs, and data services.
• 1-2 years of experience operating at a Staff Engineer level, leading architectural decisions and driving cross-team technical initiatives.
• 6+ years of hands-on experience developing highly scalable backend microservices using Node.js and TypeScript.
• Extensive expertise in database modeling, indexing, and performance tuning across both relational and document stores (PostgreSQL, MongoDB).
• Deep understanding of caching strategies (Redis, Memcached) and message brokers (Kafka, RabbitMQ, SQS, etc.) to handle asynchronous processing.
• Proven track record of designing high-performance, scalable APIs (REST or GraphQL) that seamlessly support high-traffic mobile and web applications.
• Strong command of cloud infrastructure, deployment pipelines (CI/CD), and containerization (Docker, Kubernetes).
• Experienced in rapidly assessing legacy architectures and driving pragmatic optimizations that enhance both technical reliability and business KPIs.
• Exceptional communication and technical writing skills, with the ability to document complex systems and collaborate effectively with diverse teams.
• Passionate about system observability, maintaining high code quality through rigorous automated testing, and fostering a culture of engineering excellence.

Where:  

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you are close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.  

Benefits & Perks: 

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

• Robust wellness benefits, including an annual wellness stipend

• Flexible and generous (FTO) time-off 

• Employee Stock Purchase Program

• Registered Retirement Savings Plan (RRSP) with 4% company match  

Compensation:  

EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $145,000 - $190,000 CAD Per Year. Please note that the salary range information provided is a general guideline and combines all distinct labor markets in the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions. 

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.