What You'll Do

• Lead end-to-end program management for large-scale ML and personalization initiatives, bringing together engineering, data science, product, and design.

• Drive the delivery of recommendation systems and personalization models used by listeners around the world, with clear accountability for outcomes.

• Own program roadmaps, milestones, dependency maps, and risk plans, identifying risks early and working with teams to resolve them before they become blockers.

• Orchestrate ML development workflows, including model training pipelines, experimentation, data infrastructure, and production deployment.

• Partner with engineering leaders on capacity planning, resourcing, and technical trade-off decisions.

• Drive alignment across ML engineering, data science, product, platform, and UX teams so everyone is working toward the same goals.

• Set up program metrics, reporting rhythms, and dashboards that give leadership clear visibility into progress, risks, and decisions.

• Keep leadership well-informed with no surprises through clear, data-informed communication, and help improve how teams work across the ML lifecycle.

Who You Are

• You have 8+ years of experience in technical program management, including meaningful time on ML, AI, data platforms, or similarly complex technical work.

• You have a track record of delivering multi-team technical programs from early planning through production launch, and you hold yourself accountable for results.

• You understand ML development workflows such as model training, experimentation, feature engineering, data pipelines, and production inference. You don't need to be an ML engineer yourself.

• You build trusted relationships with engineering and product leaders, especially in distributed, cross-functional organizations.

• You communicate clearly and can turn technical work into stories that make sense to everyone from engineers to executives.

• You're comfortable with ambiguity and create clarity that helps teams with different priorities and timelines find a shared path forward.

• You lead through influence rather than authority, and you care about the people and teams you work with.

• You enjoy helping others grow and bring curiosity and openness to how programs can run better.

Where You'll Be

• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
• This team operates within the US Eastern timezone for collaboration

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.   At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.