The Kimberly and Eric J. Waldman Department of Dermatology at the Icahn School of Medicine at Mount Sinai is dedicated to delivering superior, comprehensive dermatologic care that exceeds patient expectations, and to advancing the science of dermatology through research and education.

From preparing the next generation of leaders, to providing cutting-edge and cost-effective treatment, the Department of Dermatology thrives on a passion to improve the lives of patients through science.

The Clinical Assistant (Medical Assistant) II is a senior level clinician who provides clinical and administrative support to physicians and surgeons. This individual coordinates patient care by serving as a liaison between physicians, patients, families, internal/external healthcare providers, homecare providers and insurance companies. The Clinical Assistant II is expected to support one or more physician and surgeon and should demonstrate a comfort level with high volume practice(s), with the possibility of multi-site travel. This individual mentors and trains less experienced Medical Assistant and Clinical Assistant staff and may act in a lead capacity.

• High School Diploma/GED; completion of an approved Medical Assistant certificate course of study from an approved school
• 5+ years of experience as a Medical Assistant in a busy practice is preferred
• BCLS certification – Required                 Issuing Authority: AHA

• Serves as a liaison between physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers and insurance companies to ensure quality patient care for patients seen in the campus and offsite satellite offices.
• Coordinates, and functions in a lead role, the daily activities of the physician team staff to ensure an effective and efficient daily operations flow.
• May assume responsibility for Medical Assistant schedules, and may travel to various sites depending on the needs of the physician/surgeon.
• Fulfills patient care responsibilities as assigned, which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Assists physicians and surgeons with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information.
• Fulfills clerical responsibilities as assigned which may include: sending and receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc. Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary.
• Coordinates all referrals with multiple sources to ensure proper transition of care; communication with referring physician regarding appointment status; ensures post-care communication; provides monthly reporting of all referrals.
• Manages physician referrals from various sources, as applicable to the department, as related to their individual providers. This may include coordination of multidisciplinary appointments.
• Assures appropriate appointment(s) based on diagnosis; coordinates multi-specialty visits, performs and assures appropriate surgical scheduling, including co-surgeon participation (as appropriate to department).
• Inventories, orders or re-stocks medical supplies as applicable.
• Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
• Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart or others as needed. Checks expiration dates on all medications and medical supplies disposing appropriately as per institution policy.
• Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations.
• Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances.
• May be required to perform proficient phlebotomy duties.
• Demonstrates proficiency in updating patient demographic and insurance information. Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms).
• May check and verify and update insurance information utilizing internal or web sources. May perform and verify pre-certification for procedures as necessary
• Provides training and mentoring to Medical Assistant I and II and non-senior Clinical Assistant staff.
• Performs other duties as assigned.