About Cigna Healthcare                                                          

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.     

                                        

Our mission is to improve the health, well-being, and peace of mind of those we serve.                           

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive—ensuring your well-being and work-life balance.                

                                         

We’re looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first. 

                                               

At Cigna, you’ll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life’s key moments, your work will matter.                                                                

Grow with us—and help shape the future of healthcare.    

About The Role             

Reporting to the Broker Sales Manager, you will be responsible for driving profitable growth within the Broker channel through proactive account management, business development and relationship expansion. The role will work closely with brokers to identify new sales opportunities, grow existing accounts, increase market penetration and support the achievement of key commercial objectives.

The role will contribute to the following core objectives:

• Sales Growth

• Broker Channel Development

• Strategic Relationship Management

• Account Retention & Persistency

• New Business Acquisition

• Cross-Sell & Up-Sell Opportunities

• Customer and Broker Advocacy

You'll Be Responsible For:     

• Achieving and exceeding individual and team sales targets, KPIs and revenue objectives.

• Developing and managing relationships with assigned broker partners to maximise new business opportunities and account growth.

• Conducting proactive outbound calls and virtual meetings with brokers to identify sales opportunities, generate pipeline and drive business development activity.

• Building and executing account plans to strengthen broker engagement, increase market share and support business growth objectives.

• Identifying opportunities for cross-selling and upselling Cigna products and solutions within existing broker relationships.

• Supporting broker acquisition activities and developing relationships with prospective broker partners.

• Partnering with brokers to understand their clients' needs and position appropriate solutions to secure new business opportunities.

• Maintaining a strong understanding of market trends, competitor activity and customer requirements to identify growth opportunities.

• Collaborating with internal stakeholders including Sales, Underwriting, Client Management and Operations to deliver an exceptional broker and customer experience.

• Maintaining accurate pipeline, sales activity and opportunity records within CRM systems.

• Ensuring all activities are conducted in accordance with regulatory requirements and company policies.

What You'll Bring to the Role:

• Experience within a Customer Service/ Contact Centre environment is essential

• Demonstrated experience working within a team environment

• Experience of working in a multilingual capacity would be beneficial

• 2 years (plus) sales experience is preferred

• Outbound sales experience or a good knowledge of insurance products is preferred

• A proven track record of success

Skills and Qualities:

• Proven experience in a Sales, Account Management or Business Development role.

• Experience working within the insurance, healthcare or financial services sector is desirable.

• Demonstrated success in building and managing external client or broker relationships.

• Strong outbound sales, lead generation and business development experience.

• Proven ability to identify opportunities, develop pipelines and convert prospects into revenue.

• Excellent communication, negotiation and influencing skills.

• Strong commercial awareness and customer-focused mindset.

• Ability to manage multiple broker relationships while delivering against sales targets.

• Experience working within a regulated environment is advantageous.

• Experience working in a multilingual environment would be beneficial.

• A proven track record of consistently achieving or exceeding sales objectives.

Why You'll Love Working Here                                                             

• Competitive salary plus uncapped bonus

• Monthly, quarterly, yearly incentives

• £8 lunch expense when in the office

• Multicultural and hybrid working environment (2 days in the office)

• Private Medical Insurance

• Employee Wellbeing Benefits

• Educational Development Program                                       

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.