Senior Managing Director of Strategic Accounts
Minneapolis · Full time · Posted 19D AGO
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
Leads and coaches a team of strategic/enterprise account senior director and directors, building their capability to develop and maintain Senior/C-Suite & D-Suite level relationships with strategic partners and to identify and qualify new business opportunities; personally serves as Executive Sponsor for a select portfolio of the organization's highest-level strategic accounts, engaging directly at the C-suite to reinforce the partnership, resolve escalations, and open doors the team cannot open alone.
Guides and holds the team accountable for portfolio management strategy in collaboration with the Business Units to expand and protect market share, optimize pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partners, applying a solid understanding of healthcare market dynamics and economics to inform pricing and contracting decisions; reviews, coaches to, and approves major account plans and key contractual commitments.
Coaches account leaders to build a deep understanding of each assigned account's strategic priorities, grounded in a solid understanding of the healthcare market and economics, and to design appropriate value-added programs for each account; personally engages on executive-sponsored accounts to validate and stress-test account strategy at the senior-relationship level.
Sets direction for and oversees the development, communication, and execution of business plans across the team to achieve strategic target business results, tracking performance against plan and coaching direct reports through course corrections.
Drives the team's identification and development of ongoing mutual opportunities for sales growth with key strategic accounts, and personally cultivates growth opportunities and relationship depth on the accounts where they serve as Executive Sponsor.
People Management Sales Career Stream
Management and supervisory sales professionals focus on direct sales and operational activities for the enterprise. Levels within the sales management career stream typically have multiple direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, talent development, diversity and inclusion, communicating business and operational developments, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through the performance of direct and/or indirect reports, with direct sales participation reserved for select, high-priority relationships (e.g., Executive Sponsor accounts) as appropriate.
Differentiating Factors
Autonomy
Owns the execution of the overall strategy and the operational direction of a region in accordance with corporate objectives, strategy and plans.
Influences others outside of the sales function regarding policies, practices and procedures.
Oversees sales programs for new business and greater account penetration for the key accounts, directing the team's execution while personally sponsoring the most strategic relationships.
Organizational Impact
Makes strategic long-term decisions in line with company-wide strategy, which sets the direction of the business region, informed by a solid understanding of healthcare market and economic trends.
Influences key sales strategies and operational initiatives and goals.
Has formal budgetary responsibility for the operational business region; manages investment spend.
Establishes policies and strategies that have a direct and significant impact on the achievement of overall sales and business development objectives.
Innovation and Complexity
Champions innovation across the business region, conceptualizing and creating new business processes.
Actively searches for opportunities for standardization.
Problems and issues faced are complex, undefined and impact multiple businesses or functions, where information is typically difficult to obtain and extensive investigation to understand the root cause of problems is required.
Communication and Influence
Serves as principal spokesperson for the region, broad functional area or geography, making recommendations to leaders and executives regarding strategic initiatives.
Acts as Executive Sponsor for designated top-tier strategic accounts, representing the organization at the C-suite level and serving as the senior escalation point for those relationships.
Influences across functions and businesses to negotiate and gain cooperation on divergent objectives.
Leadership and Talent Management
Leads and manages a region.
Ensures effective liaison with other region heads to share knowledge and best practices.
Creates workforce and staffing plans to ensure availability of human capital necessary to accomplish departmental business results.
Authorizes hiring, firing, promotion and reward within own area; coaches and mentors key members of the business area/region, developing their ability to independently manage senior-level client relationships over time.
Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 2 years relevant experience, or advanced degree 0 years prior relevant experience.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for an annual long-term incentive plan.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
