Oracle Fusion Order-to-Cash (O2C) Analyst

Position Purpose

• Support Oracle Fusion Order-to-Cash operations in a global enterprise environment
• Partner with Finance, Sales Operations, Shared Services, IT, Tax, and Audit teams to deliver stable, compliant, and efficient business processes

Key Responsibilities

• Support Oracle Fusion Accounts Receivable, Cash Management, Collections, Customer Accounts, Credit Management, Revenue Management, and Billing processes
• Resolve production support issues and investigate business process exceptions
• Support Tax regime configuration within Oracle Fusion and Thomson Reuters OneSource
• Gather requirements and implement system enhancements
• Execute testing for quarterly Oracle Cloud updates and new functionality
• Support customer onboarding, invoice generation, cash application, collections, credit management, dispute resolution, and revenue-related processes
• Develop reporting and analytics using Oracle tools
• Support SOX compliance, audit requests, and internal control activities
• Support global customer invoicing, collections, revenue recognition, and cash application processes
• Partner with Finance and Sales Operations teams to improve order processing efficiency and cash conversion performance
• Drive continuous process improvement and automation opportunities

Required Qualifications

• Bachelor's degree in Accounting, Finance, Information Systems, Business, or related field
• 5+ years of Oracle ERP experience
• Experience supporting Oracle Fusion Accounts Receivable, Revenue Management, or Order-to-Cash processes
• Strong understanding of Order-to-Cash business processes
• Knowledge of customer billing, collections, cash application, credit management, dispute resolution, and revenue accounting principles
• Excellent analytical, problem-solving, and communication skills
• Experience working with global business and shared services teams
• Oracle-certified functional analyst
• Strong Finance and Customer Operations process knowledge
• Customer-focused and collaborative
• Ability to balance production support, projects, compliance, and continuous improvement initiatives

Preferred Qualifications

• Oracle Fusion Receivables Cloud Certification
• Oracle Fusion Revenue Management Cloud Certification
• Experience supporting multinational organizations
• Shared Services and Finance Operations experience
• Knowledge of SOX controls and audit requirements
• Familiarity with Oracle Fusion AI capabilities and AI-driven process automation
• Exposure to Oracle AI, Oracle Digital Assistant, Oracle AI Agents, Oracle Analytics Cloud, or Microsoft Copilot
• Oracle AI Foundations or similar certification a plus

Desired Skills

• Oracle Fusion Accounts Receivable
• Oracle Fusion Cash Management
• Oracle Fusion Credit Management
• Oracle Fusion Revenue Management
• Oracle Fusion Billing
• Customer Account Management
• Cash Application & Collections
• Revenue Recognition
• OTBI and BI Publisher Reporting
• Oracle Integration Cloud
• Process Improvement & Automation
• Stakeholder Management