Are you ready to build the future of Latin America? 🚀

At Rappi, we build the SuperApp that changes the lives of millions of people every day. We are a team driven by speed, execution, and real results.

This is where things happen. If you are excited by solving real-scale problems, learning at record speed, and seeing the impact of your ideas in a matter of days, this is your place.

Key Account Manager – Rappi Next Gen (Restaurants | Mexico)

The challenge

You will be responsible for developing and growing a strategic portfolio of restaurants, becoming a key partner for our allies. Your focus will be to generate sustainable growth, identify opportunities based on insights, and execute commercial plans that raise the performance of your accounts. 90% of your time will be focused on growing the Restaurant line in Mexico, with autonomy, ownership, and a builder mindset.

Your challenges

• What you will do on a day-to-day basis
• ● Develop and scale strategic relationships with top restaurants, building
• long-term partnerships.
• ● Diagnose performance (sales, conversion, retention, campaigns, catalog, operation)
• and turn findings into actionable plans.
• ● Identify growth opportunities (upsell/cross-sell, promotions, visibility,
• menu/catalog improvement, Ads, operational efficiency).
• ● Negotiate and execute commercial agreements that generate measurable impact.
• ● Lead difficult conversations with internal and external stakeholders, raising the standard
• of collaboration and execution.
• ● Work with cross-functional teams (Marketing, Ads, Ops, Product, Finance) to
• unblock opportunities and deliver results.
• ● Be the owner of the plan: define hypotheses, test, measure, iterate, and scale what works.

You will be a great fit

• Experience: 2-4 years in similar roles
• Education: University degree completed; postgraduate desirable
• English: Basic-intermediate
• Previous experience in tech startups, e-commerce, or marketplaces (desirable)
• Experience in agile squads and remote-first environments (desirable)

Tech profile

What you need to master

• CRM (Salesforce, Zoho)
• Spreadsheets (Excel, Google Sheets) | Advanced
• BI and Data Visualization (Power BI, Looker)
• Database Management (SQL, MySQL, PostgreSQL) | Intermediate
• Data Analysis
• Account Management
• Pipeline and Process Management
• Contract Negotiation
• Presentation Tools (Google Slides, PowerPoint)
• What we are looking for (must-haves)
• ● Previous experience in commercial roles / partnerships / account management / growth
• B2B (ideally with client portfolios).
• ● Proven ability to negotiate, influence, and build relationships with demanding
• stakeholders.
• ● Analytical profile: you can read data, detect patterns, and translate them into actionable
• opportunities.
• ● Entrepreneurial energy: ownership, initiative, ambition, resilience, resourcefulness, and
• comfort with ambiguity.
• ● Excellent communication skills and structured thinking.
• ● High-performance mindset: you enjoy challenges, aggressive targets, and direct
• impact.
• Nice-to-haves
• ● Experience in marketplaces, e-commerce, delivery, SaaS, fintech, or FMCG
• (trade/route-to-market).
• ● Having started a business (startup, side project, own business) or led initiatives from scratch.
• ● Experience with analysis tools (Sheets/Advanced Excel, Basic SQL, BI).

What makes you different

• Ownership & Accountability
• Result Orientation
• Collaboration & Teamwork
• Adaptability & Learning Agility
• Data & AI Fluency
• Attention to Detail
• Growth Mindset
• Customer / User Centricity

We believe our talent deserves the best tools to make an impact with purpose.

Mexico 🇲🇽

🌸 Boost Your Impact

• Medical insurance
• Life insurance
• Optical discounts and benefits
• Mental health and wellness app
• Maternity and paternity benefit
• Digital health platform (psychology and nutrition)
• Tax filing support
• Physical and mental wellness platform (gyms and apps)

📚 Continuous Learning

• Online learning platform
• Language learning
• Academic partnerships with educational institutions
• Certifications in tech and digital marketing

🚴 Rappi Rhythm

• Premium access to the Rappi app
• Day off in your birthday month
• Recharge days after major projects

At Rappi, diversity makes us stronger

We believe diverse and inclusive teams build the best products, and we actively seek people of all genders, ages, backgrounds, religions, and sexual orientations. If you want to build the future of Latin America, your place is here.

Will you join the team? At Rappi, the limit is the one you set for yourself. If you are excited about learning in motion and building solutions that scale to millions, we want to meet you.